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Frequently Asked Questions - All FAQs

FAQs - All FAQs

The name “Mawum” is a common name known by the “Tikaris” for the baobab tree. The “Tikaris” are a people with routes from the North West Region of the Republic of Cameroon. Some people prefer to call it the fig tree or buma tree. The buma tree is the largest tree of the forest and stands out amongst other trees. It shelters and protects other trees from the dangers of sunlight, pest and diseases. This tree survives harsh weather conditions, such as severe wetness and dryness, even in desert storms.

It is a perennial plant which accommodates the ecosystems within its environs and well known for its medicinal, traditional and religious importance. By merit, the baobab tree is called the “king of the forest”.

This name has been carefully chosen first to identify the African roots of our business. The business of Groupe Mawum is very characteristic of the "Mawum" tree in terms of accommodating and networking business enterprises. As the baobab tree, Groupe Mawum harbours, shelters, protects, project and promotes all other business ventures within its network. Apart from that, the name is simple to spell, easy to pronounce, it’s unique and sounds really good to the ears (not so?).

Group Mawum Holdings; Inc. came into existence on January, 2008 and launched on April 26th, 2008. Though young, the company has well trained and long years of experienced staff in diversified fields of business – including international business management, website designs and development, logistics, information technology and e-commerce in general. This team is constantly re-enforced with external expertise and consultancies.

The site http://www.mawum.com has been in existence since January 2010

No doubt, though within the introductory stage, the company is fast penetrating the market, providing efficient services and making headline news.

It’s our pride when our clients acknowledge haven’t made a sale through our network. Groupe Mawum Holdings; Sa, is doing quite a lot in terms of publicity. We use the Radio, TV, Newspapers, Magazines, and other websites to make the public know about us and your products in particular.

Once you join our network, we automatically post e-mails to several people and institutions of interest (both locally and internationally), announcing the existence of your products and services. We also use our sales force to make face-to-face contacts with potential clients in regions where we have agencies or representatives. All these efforts are geared towards making sure that people can actually see your establishment and products on our site.

It must be noted that Mawum Holdings seeks to advertise all the businesses within its network without any bias. We can’t force any to buy your product or make a particular choice. Individual suppliers on our network are advised to prepare a good presentation of their products and marketing strategy in order to attract buyers to choose their product from the several supplies of the same product.

Additional efforts can be put to market products or companies that have negotiated for extra services or some form of exclusive representation with Group Mawum, but this doesn’t create any friction or sense of impartiality.

 

Joining our network is very simple. Like any other establishment or company, you can display your product or enterprise on our classified advert section. A token fee (of US$ 20 or US$ 50 equivalence) is paid annually for a product or company respectively when published on "The Global Village Marketplace". In case of several products to be published, contact our customer services department to negotiate for a discount.
Some additional fees is charged in case you want your product to appear on the front page slider, or any other special position on this site. Our customer services would give you the details.
We can make direct advertisement and sales of your products under negotiation. Group Mawum also provides additional services such as developing an independent website or simply hosts one for you on an encouraging fee.

Group Mawum does not have any particular commodity in the market. We’re there to promote sales of all the products found within our network as displayed on our shopping gallery. In effect, we encourage people to order directly from the individual suppliers or factories found within our network. In case you doubt the authenticity of a supplier, or to reduce your risk, you may decide to seek assistance from the sales force of Mawum Shopping.

The services of Mawum Shopping have been designed to take care of orders from interested clients and they work hand in hand with some independent suppliers. We are also representatives of some companies or products found on our network.
For more information on how to make orders, go to how to order at Mawum Shopping.

There is no particular time interval to make an ordered product to reach you. Each order is independent of another and it might take varied periods to make deliveries ranging between hours, days, weeks or a few months. The delivery time for products varies with the county of purchase (factory base), on whether it is transported by air, sea, or land, the bottlenecks at the customs or in transit, and other logistics.

For more on product deliveries, go to Mawum Shipping.

In as-much-as this is a contemporary means of shopping, e-commerce might seem new to some, but a lot more a people are very familiar to it. This information technology has long been in existence in the Americas, Europe, Asia and the Middle East, where many more people prefer to any other means of shopping. It is timidly practiced in South Africa and virtually non in existence in several regions of Africa.

From the experience of these countries, people have been making sales and purchases on the net. With electronic shopping, you can sell even in countries where internet shopping is not in existence. Lots of people have been buying and selling online even to African countries.

Mawum Shopping has simplified the process of shopping for all our visitors. We have adapted the product to suite the local realities. At Mawum Shopping, you can be in Bonamusadi and buy in a supermarket in Akwa (all in Douala- Cameroon), at Kusseri and buy at Sangmalima, at Niamey- Niger and buy in Cotonou - Benin, at Morocco and buy in South Africa, at Abidjan - Cote D’Ivoire and buy in Hong Kong - China……….

We have been making sales through this site and given that this is a new technology, we’re also sensitising the populace on the essence of using this means of shopping.

 

Multinationals with large clienteles rather go into sumptuous advertisement programs. If having a large number of clienteles is your ultimate business ambition, then you may not need to join our network. We encourage business units to join our network so that their company and its products are being exposed to a large populace within the country and across the globe, so they can gain customers.
A professional marketing manager of any company knows that he should function as though there were some imaginary competitors. With a large clientele, you may still need to join our network in order to open up new markets abroad or just to maintain your market share and dominance, in fear of a potential competitor coming in to grab your position.

 

E-commerce is the short form of electronic commerce and consists of the buying and selling of goods and services over electronic systems, such as the internet or computer networks.

A wide variety of business operations is conducted through this means; including electronic money transfers, supply chain management, internet marketing, online transaction process, Electronic Data Interchange (EDI), automated inventory management and automated data collection systems.

Through internet marketing, a customer can order items from a vendor’s website, and pay with a credit card or with a previously established “cyber cash” account. The transaction information is transmitted (usually by modem) to a financial institution for payment clearance and to the vendor for order fulfillment. Personal and account information is kept confidential through the use of “secured transactions” that use encryptions technology.

Credit cards are not the only means used in making payments. You can use local money transfer agencies such as the commercial banks, express unions or local credit unions. For international transactions, there are the western union and moneygram money transfer agencies. If it comes to a must that a credit card be used, we can go about creating one for you or we may decide to use our credit card to buy for you.
For more information on payments, go to payments at Mawum Shopping.