Phone: +234 8088 895 983  Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

   

Features

Product refunds are possible, but must be avoided by all parties. As Mawum Shopping has the right to refund a product to a factory (which doesn’t supply the product(s) as specified in the orders contract), so too does our client have the right to refund the product(s) to Mawum Shopping, in case they are not in conformity with the original orders.

All monies paid for ordered product(s) refunded without replacements, must be remitted to the client in the event of product(s) refund, excluding all the costs of such a transaction. Because of the time, extra costs, administrative bottlenecks, bad faith and painstaking that go with this aftermath transaction, Mawum Shopping calls on all parties to review their order contracts thoroughly before implementation. It further calls for good faith in their execution.

For more information, call, send an e-mail or meet our customer services department.

Once the product is ordered and payments made, it is shipped/ forwarded to the clients. In case the customer completes payment for the goods before forwarding, the goods are forwarded directly to his/her contact address, otherwise delivered through our representative in case of part payment. In the later case, the client MUST pay the balance left (complete amount for the goods), before signing out the goods from our branch office or representative.

Though we are usually interested in feedback, the transaction is considered executed immediately the product is delivered to the client.

For more information, call, send an e-mail or meet our customer services department.

In collaboration with our shipping department, Mawum Shopping makes cargo groupage/warehousing and shipping/ forwarding arrangements for her clientele. Depending on the location, destination, product characteristics, amount offered for shipping, timing and other key specifications previewed with the knowledge of our customer, we can decide to choose any of air, sea or land transport.

For more information, call, send an e-mail or meet our customer services department.

 

Most countries restrict the importation of commodities for several reasons (which are not our concern here). These restrictions commonly take the forms of embargoes, quotas, directives, licensing requirements, or tariffs. We usually advise (and it is the duty of) every importer to verify the importation laws of each country they are dealing with before making any purchase orders with Mawum Shopping or any of our e-commerce networks. The client is responsible for customs clearance at the entry port(s). In some countries, (where appropriate) you are not obliged, but may decide to use one of our clearing agents.

For more information, call, send an e-mail or meet our customer services department.

Orders are made, when the prospective buyer is satisfied with the product description, pricing policy, duration of supply, method of payment, delivery procedures and or samples. The interested buyer MUST fill our order form (here) and submit to the management of the company. Mawum Shopping takes no responsibility for orders made without the order form.

Once your order is made, the management shall acknowledge receipt by e-mail, after which you shall be informed on the prices, payment procedures, period of availability and the products’ eventual delivery. When an understanding is reached between the prospect and Mawum Shopping, payments can take place.

For more information, send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.